United Breaks Guitars

I’m sure many of you have already seen this, but this is satisfying at a very deep level.

Here’s the story from Dave Carroll’s website

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise.

About Jay F Guin

My name is Jay Guin, and I’m a retired elder. I wrote The Holy Spirit and Revolutionary Grace about 18 years ago. I’ve spoken at the Pepperdine, Lipscomb, ACU, Harding, and Tulsa lectureships and at ElderLink.
My wife’s name is Denise, and I have four sons, Chris, Jonathan, Tyler, and Philip. I have two grandchildren. And I practice law.

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2 Responses to United Breaks Guitars

  1. David Himes says:

    Dave Carroll has done what most of us have wished we had a platform to do. It's called accountability. What a concept!!

  2. Tim Perkins says:

    I read the other day that United has finally settled with Mr. Carroll and that he is donating the compensation to charity. Seems like a swell fellow. He sure got United's attention!

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